Privacy policy

Mobiddiction (Mobiddiction Pty Ltd) is committed to protecting your privacy and complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains how we collect, use, and safeguard your information.

Information we collect

We collect information you provide directly (such as your name, email, phone number, organisation, and the details of your enquiry) when you contact us or subscribe to updates. We also collect limited technical information (such as analytics) where you have consented.

How we use your information

We use your information to respond to enquiries, deliver and manage our services and, only with your consent, to send you occasional updates. We never sell your personal information.

Data security

Our platform is developed and operated under Mobiddiction’s Information Security Management System, certified to ISO/IEC 27001:2022 by an independent, accredited auditor. We apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.

Contact

For privacy enquiries or to request access to or deletion of your data, email contactus@mobiddiction.com.au.

Deleting your app account

If you use one of our apps, such as Mapiddiction or PatientVR, you can delete your account and its data from the app’s account settings, or by email. See how to request data deletion, including what we delete and what we may keep.